I'm young and healthy. Can I buy limited health coverage to save money?

The Health Insurance Marketplace offers, for individuals only, a catastrophic health plan that covers the essential health benefits, but only after...

What are IRS Forms 1094-C and 1095-C?

Large group employers (those with 50 or more full-time equivalent employees) must file information with the IRS and provide statements (using IRS...

Do I need a referral to see a specialist?

Most HAP plans do not require you to get a referral to see a specialist in your network for an initial consultation. HAP Primary Choice and HAP...

Does HAP offer mental health coverage?

HAP offers mental health coverage. It can also be called behavioral health. To check your specific coverage, log in to your hap.org account and...

Who determines medical neccesity for services on the referral Requirement List?

For covered services, we will rely on the ordering physician to use evidence based guidelines to determine medical appropriateness of care and...

When is my HAP contract effective and when can I start treating HAP members?

Once we process your application, you will receive a welcome letter from HAP with your effective date and participating lines of business. Please...

Why am I getting new member ID cards? Do I need to do anything?

We recently changed some of the codes on our cards. We sent new ID cards to all members to make sure your doctor and pharmacist have the right...

Where can I find more information about Medigap?

You can find more information about Medigap by using our plan finder. This tool allows you to customize your search and compare various plan...

Will I have to submit claims for any services I receive?

As a HMO member, you will only see a bill for any out-of-pocket costs you may have. For example, if you see your physician for an annual checkup,...

Does my HAP plan cover home health care?

Coverage depends on the type of health plan you have. If you're already a member, check your Summary of Benefits and Coverage by logging in to your...

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