Does HAP provide assistance for getting a doctor's office visit?

HAP partners with My Advocate to help our Medicare Advantage members schedule a well visit with their doctor. The My Advocate service is provided...

What is considered a "small" business?

In 2017, employers with 50 or fewer eligible employees are considered a small business. Eligible employees include those who receive a W-2 form and...

Do I need to register in advance for HAP events?

Advance registration varies by event. Some require registration due to space limitations. The event listing will include registration details if...

How will my physician know I am a member of the Henry Ford Preferred Network?

You will receive a new subscriber identification card that will identify you as a Henry Ford Preferred Member.

When can I log in and access my online member account?

Once you receive your member ID card, you can register using your ID number. Current members may log in immediately after registering.

Under the Affordable Care Act, who can make decisions about the care I need?

You can choose from a wide variety of private health plans, and decisions about your care will be made by you and your doctor. Your coverage for...

What taxes and fees apply to businesses with 51 or more eligible employees?

In 2017, the following federal and state taxes and fees apply to businesses with 51 or more eligible employees: Patient Centered Outcomes Research...

How can I find out if my physician is affiliated with HAP?

We have over 2,700 PCPs affiliated with us, so there is a good chance your physician is already with us! To make sure your physician is...

What is iStrive?

iStrive for Better Health is HAP's digital wellness manager. Powered by WebMD Health Services, this wellness tool gives HAP members and their...

Are services covered outside of the HAP network?

Urgent care or emergency services are covered worldwide. Routine services are covered within the HAP network. Services outside the network may be...

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