What taxes and fees apply to businesses with 51 or more eligible employees?

In 2017, the following federal and state taxes and fees apply to businesses with 51 or more eligible employees: Patient Centered Outcomes...

Who pays health insurance taxes and fees for self-funded employers?

With a self-funded plan, employers pay for health claims themselves; HAP manages the plan and administers claims. Employers in a self-funded plan...

Who can I contact for customer service?

Agents and employer groups with questions about member specific services should call (800) 950-7455 or email hap_direct@hap.org 8 a.m. to 5 p.m....

I’m having technical difficulties. Who can I call for help?

Please call Customer Service at the number on your ID card for assistance.

What is a qualified health plan?

QHPs are Affordable Care Act-compliant plans that, in addition to covering essential health benefits, must follow established limits on...

What is an out-of-pocket limit?

The Affordable Care Act’s out-of-pocket limit is the most a member will pay for the combined total of all copays, coinsurance and deductibles...

Who is responsible for paying taxes and fees for fully insured employers?

Fully insured employers are those that offer health coverage for their employees from a health insurance company, like HAP. The employer pays a per...

What is the out-of-pocket limit in 2017?

As of January 1, 2017, non-grandfathered health plans must cap in-network out-of-pocket expenses to: $7,150 individual $14,300 family...

How long does it take to enroll?

The application will take minimal time to complete. The applicant should be certain to have key information needed to enroll everyone on their...

Does HAP offer any special programs for people with chronic diseases such as asthma, diabetes or heart failure?

Yes, our Restore CareTrack® program offers personalized services to help manage chronic conditions such as high blood pressure, diabetes and...

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