We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

Does HAP provide assistance for getting a doctor's office visit?

HAP partners with My Advocate to help our Medicare Advantage members schedule a well visit with their doctor. The My Advocate service is provided...

How do I find a doctor through Aetna coverage?

You can find a doctor in the Aetna Signature Administrators® Network by using our provider search and clicking on “Care outside of...

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