What you need to know about  Coronavirus and your HAP coverage.

Does my HAP plan have vision benefits?

Coverage depends on the type of health plan you have. If you're already a member, check your Summary of Benefits and Coverage by logging in to your...

How can I get OB/GYN care?

Members can seek OB/GYN services from any plan-affiliated doctor without a referral. Services can include: Pap test Breast exam ...

Does my HAP plan cover physical therapy?

Coverage depends on the type of health plan you have. If you're already a member, check your Summary of Benefits and Coverage by logging in to your...

Do I need to register in advance for HAP events?

Advance registration varies by event. Some require registration due to space limitations. The event listing will include registration details if...

How will my physician know I am a member of the Henry Ford Preferred Network?

You will receive a new subscriber identification card that will identify you as a Henry Ford Preferred Member.

Under the Affordable Care Act, who can make decisions about the care I need?

You can choose from a wide variety of private health plans, and decisions about your care will be made by you and your doctor. Your coverage for...

When can I log in and access my online member account?

Once you receive your member ID card, you can register using your ID number. Current members may log in immediately after registering.

What is iStrive?

iStrive for Better Health is HAP's digital wellness manager. Powered by WebMD Health Services, this wellness tool gives HAP members and their...

How do I, one of my dependents or spouse, make a change to a PCP selection?

You can select a PCP by calling (888) PIC-A-PCP (1-888-742-2727). Or you can call Customer Service at the number on your card.

If my spouse and I have PCPs in different networks, will this affect my costs?

Yes. For example, if your PCP is in the Henry Ford Preferred Network and your spouse’s PCP is in the full HAP Network, you would be enrolled...

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