How can I get OB/GYN care?

Members can seek OB/GYN services from any plan-affiliated doctor without a referral. Services can include: Pap test Breast exam ...

What is a health assessment and where do I find it?

A health assessment is a questionnaire asking you about your health. There are 40 to 50 questions and it takes about 20 minutes to complete. Once...

Is this drug covered under my plan?

For the most detailed, up-to-date information about your personal prescription drug coverage, log in and click on “My Prescription...

What types of health care providers are considered PCPs?

The following provider types are Primary Care Physicians (PCP): Family Practice, Geriatric Medicine, Internal Medicine, Pediatrics.

I forgot my password and can’t log in to my member account. What should I do?

If you forgot your username or password for your hap.org member account, click on “Forgot my username or password” in the log in box...

Does HAP offer mental health coverage?

HAP offers mental health coverage. It can also be called behavioral health. To check your specific coverage, log in to your hap.org account and...

Why am I getting new member ID cards? Do I need to do anything?

We recently changed some of the codes on our cards. We sent new ID cards to all members to make sure your doctor and pharmacist have the right...

Does my HAP plan cover home health care?

Coverage depends on the type of health plan you have. If you're already a member, check your Summary of Benefits and Coverage by logging in to your...

I'm a new member. When will I receive my ID card?

You should receive your ID card within 10 days after you enroll.

Can I change my PCP and still be part of the Henry Ford Preferred Network?

Yes, as long as the new PCP is part of the Henry Ford Preferred Network.