What you need to know about  Coronavirus and your HAP coverage.

How can I get OB/GYN care?

Members can seek OB/GYN services from any plan-affiliated doctor without a referral. Services can include: Pap test Breast exam ...

Does my HAP plan have vision benefits?

Coverage depends on the type of health plan you have. If you're already a member, check your Summary of Benefits and Coverage by logging in to your...

Does my HAP plan cover physical therapy?

Coverage depends on the type of health plan you have. If you're already a member, check your Summary of Benefits and Coverage by logging in to your...

Do I need to register in advance for HAP events?

Advance registration varies by event. Some require registration due to space limitations. The event listing will include registration details if...

How will my physician know I am a member of the Henry Ford Preferred Network?

You will receive a new subscriber identification card that will identify you as a Henry Ford Preferred Member.

When can I log in and access my online member account?

Once you receive your member ID card, you can register using your ID number. Current members may log in immediately after registering.

Under the Affordable Care Act, who can make decisions about the care I need?

You can choose from a wide variety of private health plans, and decisions about your care will be made by you and your doctor. Your coverage for...

What is iStrive?

iStrive for Better Health is HAP's digital wellness manager. Powered by WebMD Health Services, this wellness tool gives HAP members and their...

How do I, one of my dependents or spouse, make a change to a PCP selection?

You can select a PCP by calling (888) PIC-A-PCP (1-888-742-2727). Or you can call Customer Service at the number on your card.

Can I sign up to get alerts for HAP job openings?

Yes. On the Henry Ford Health System Jobs page, click the "Sign Up for Job Alerts" button. You can select the type of jobs you’re interested...

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