We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

Does HAP offer mental health coverage?

HAP offers mental health coverage. It can also be called behavioral health. To check your specific coverage, log in to your hap.org account and view your Summary of Benefits and Coverage for your specific costs and more information about your coverage. It can be found in the “My Benefits” link under the “My Plan” tab.

HAP has a dedicated team that matches our members with the best - and most appropriate - behavioral health services. The Coordinated Behavioral Health Management team also monitors the member's care throughout their treatment. When we talk about behavioral health, we're referring to both mental health and chemical dependence (addiction) problems.

If you need help getting the care you need, contact Coordinated Behavioral Health Management at (800) 444-5755.


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