We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

Do I need to submit my premium payment with the online application form?

If you are applying for coverage through HAP you have three payment options available to you. In the application process you can select credit card or EFT. The banking information must be included in the application process. Or, you can select the “bill me” option. A bill will be sent to you and will include the date that payment is due. You do not actually include a payment with your application.

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