We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

Can I change my coverage at any time?

Personal Alliance members can change their coverage during the open enrollment period each year. After this date, you can only change plans if you qualify for a special enrollment period due to a life change. You must sign up within 60 days of the life-changing event and include written proof of the event. Learn more about special enrollment periods.


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