We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

Are services covered outside of the HAP network?

Urgent care or emergency services are covered worldwide. Routine services are covered within the HAP network. Services outside the network may be covered if you have a PPO plan.


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