We're currently experiencing technical difficulties with delivery of the 2022 ID cards. If you're an existing member, your member and Rx number will remain the same. If you’re a new member or need your ID number to get care or prescriptions, customer service is here to help. Call us at 800-422-4641.

Am I required to receive specialty care within the Henry Ford Preferred network?

Yes, unless services are not available in the Henry Ford Health System Henry Ford Preferred Network. If services are not available, your PCP will follow HAP’s referral process.

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