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Medication therapy management

How does medication therapy management work?

HAP Empowered MI Health Link

Once enrolled, a pharmacist will call you to conduct a comprehensive medication review. The pharmacist will:

  • Discuss drugs and answer questions
  • Identify possible drug interactions
  • Decide if drugs need to be changed for safety or to improve your health

The pharmacist will work with your doctors to make changes.

After the review, you’ll get a letter with:

  • Your MTM pharmacist’s name and contact information
  • An action plan listing all discussed medication-related concerns
  • Follow-up steps

You’ll also receive a Personal Medication List with:

  • Your prescription and over-the-counter medications
  • How to take each drug
  • Why you’re taking each drug
  • Who prescribed each drug

Download a Personal Medication List (PDF).

The Centers for Medicare & Medicaid Services requires you receive a targeted medication review every three months if enrolled. A pharmacist will call you to conduct the reviews. They’ll answer questions and help make sure you’re taking your drugs as prescribed.

If you have questions, contact us at (888) 654-0706 (TTY: 711).

Customer Service

  • HAP Empowered MI Health Link

    Call (888) 654-0706 (TTY: 711)

    Seven days a week,
    from 8 a.m. to 8 p.m.