What you need to know about the COVID-19 vaccine and your HAP Empowered Medicaid coverage


Here, driving you to get care.

As a HAP Empowered Medicaid member, you have free rides to and from medical appointments. This includes:

  • Doctor
  • Dentist
  • Optical
  • Hearing
  • Pharmacy visits

You also have access to rides to pick up durable medical equipment and to get your COVID-19 vaccine and flu shot. Call (888) 654-2200 (TTY: 711) to schedule your ride. We’re here 7:30 a.m. to 8 p.m., Monday through Friday.

Call 911 for a life-threatening emergency.

To be reimbursed for a ride, please complete this Mileage Reimbursement Form.

Frequently Asked Questions

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HAP Empowered Health Plan, Inc., a Michigan Medicaid Health Plan, is a wholly owned subsidiary of Health Alliance Plan of Michigan (HAP). It is a Michigan nonprofit, taxable corporation.

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Customer Service

  • HAP Empowered Medicaid

    Call (888) 654-2200 (TTY: 711)

    Seven days a week,
    24 hours per day