Healthy Michigan member resources

We want to make sure you have the information you need. Here are important resources that will help you understand and use your benefits.

Important documents

Here are important documents you may need to reference:

Changes coming in 2020 for Healthy Michigan Plan members

January 2020 

You can keep your health care plan by: 

  • meeting the new work rules


  • completing an excused form

October 2020

You will have new plan costs and healthy behavior rules (unless excused) if: 

  • enrolled in a Healthy Michigan plan for 48 months or longer


  • have a household income above 100% of the Federal Poverty Level


Online access to your HAP Empowered membership

We make it easy for you to access your health plan information online at Once you register, you can log in to:

  • Print your ID card or download it to your phone.
  • Send our Customer Service team a secure message.
  • Search our list of doctors and hospitals.


You can also use the HAP OnTheGo mobile app to simply:

  • Find a doctor, urgent care or hospital.
  • View your member ID card.
  • Find HAP contact information.

HAP OnTheGo is free and in the Apple or Google Play app stores.

HAP Empowered Health Plan, Inc. is a wholly owned subsidiary of Health Alliance Plan (HAP). It is a Michigan nonprofit, taxable corporation.

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Customer Service

  • HAP Empowered Medicaid

    Call (888) 654-2200 (TTY: 711)

    Seven days a week,
    24 hours per day