What you need to know about the COVID-19 vaccine and your HAP Empowered Medicaid coverage

Health and wellness programs

Programs for your health and well-being

At HAP Empowered Medicaid, you’re not just an ID number. You’re a valuable member of our family. And we want our family to be happy, healthy and strong.

As a member, you have access to health and wellness services. Our wellness programs help you make good changes to your health.


Free Healthy Start for Baby Program

HAP Empowered created the Healthy Start for Baby Program. This free program gives you tools and resources to help you thrive during pregnancy and through your baby’s first year. A case manager will work with you and your doctors to help you get care. The program is tailored for each new mother’s needs and provides:

  • Prepartum and postpartum educational tools
  • Obstetrician care coordination
  • Referrals to appropriate specialists
  • Initial screening
  • Rides to prenatal and postnatal exams in a HAP-provided shuttle
  • Nutritional support and resources
  • Baby supplies
  • Behavioral health resources
  • Community partner relationships
  • Text4Baby app

Remember to get early and regular prenatal care. Keep all your doctor appointments. Call (800) 288-2902 for more information. We are available Monday through Friday, 8 a.m. to 5 p.m.

You can also email [email protected].

24/7 Nurse Line

HAP Empowered members can use a free 24/7 health information line.

Nurses answer your questions.

It gives:

  • Answers to health questions
  • Trusted information

When you call, a nurse helps you:

  • Choose the right care.
  • Find a doctor or hospital.
  • Learn your choices.
  • Be healthy.
  • Take drugs safely.

Call (877) 394-0665.

Case Management

This program gives coordination of care and services. It’s for members with a critical event or diagnosis that needs:

  • Extensive resources
  • Proper care and services

To learn more, call (800) 288-2902.

Help to stop smoking

The Michigan Tobacco Quitline is a free phone-based program to help you quit smoking. You’ll work with a health coach to make a quit plan. Your coach will call to make sure you’re on track. To sign up, call (800) QUIT NOW (784-8669). To learn more, call (888) 654-2200 (TTY: 711).

iStrive for Better Health

Our digital wellness manager, iStrive, gives access to doctor-developed online health tools. 


Keep your family healthy. You’ll learn how with this unique and easy program.


HAP Empowered Health Plan, Inc., a Michigan Medicaid Health Plan, is a wholly owned subsidiary of Health Alliance Plan of Michigan (HAP). It is a Michigan nonprofit, taxable corporation.

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Customer Service

  • HAP Empowered Medicaid

    Call (888) 654-2200 (TTY: 711)

    Seven days a week,
    24 hours per day