What you need to know about the COVID-19 vaccine and your HAP Empowered Medicaid coverage

Healthy Michigan member resources

We want to make sure you have the information you need. Here are important resources that will help you understand and use your benefits.

Important documents

Here are important documents you may need to reference:

Online access to your HAP Empowered membership

We make it easy for you to access your health plan information online at hap.org. Once you register, you can log in to:

  • Print your ID card or download it to your phone.
  • Send our Customer Service team a secure message.
  • Search our list of doctors and hospitals.


You can also use the HAP OnTheGo mobile app to simply:

  • Find a doctor, urgent care or hospital.
  • View your member ID card.
  • Find HAP contact information.

HAP OnTheGo is free and in the Apple or Google Play app stores.

HAP Empowered Health Plan, Inc., a Michigan Medicaid Health Plan, is a wholly owned subsidiary of Health Alliance Plan of Michigan (HAP). It is a Michigan nonprofit, taxable corporation.

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Customer Service

  • HAP Empowered Medicaid

    Call (888) 654-2200 (TTY: 711)

    Seven days a week,
    24 hours per day