HAP Empowered Duals (HMO SNP) for Genesee county

HAP is here with more benefits

HAP Empowered Duals is a specialized Medicare Advantage plan designed for people who have Medicare and are also entitled to Medicaid assistance.

Enjoy Medicare medical and hospital benefits, plus prescription drug benefits and coverage for dental, vision and hearing. There are also no copays for primary care office visits, specialist office visit and outpatient services. 

Call us at (833) 923-1652 (TTY: 711) and a licensed HAP Medicare sales representative can walk you through the information and/or schedule an appointment. 

Because you get assistance from Medicaid with cost-sharing for Medicare Part A and B expenses such as deductibles, copayments and coinsurance, you may pay nothing for Medicare healthcare services. Medicaid also provides other benefits to you, by covering healthcare services and prescription drugs not usually covered under Medicare. You also get extra help from Medicare to pay for your Medicare prescription drugs.

As a member of HAP Empowered Duals, we'll manage all of these benefits for you, so you're sure to get all the healthcare services and payment assistance you're entitled to.

6 reasons to join HAP Empowered Duals (HMO SNP) today


That's right - no monthly premium. You do need to continue to pay your Medicare Part B premium (unless it's paid for you by Medicaid or another third party).

Dental + vision + hearing

Our new expanded benefits mean you get great dental, vision and hearing benefits, like $0 copays for preventive care and routine exams.

Extra attention

Our free care management and health promotion programs are designed to meet the needs of members with chronic medical conditions such as diabetes, high blood pressure, high cholesterol, asthma and more. A Nurse Case Manager can discuss our programs with you to help identify any health needs you may have.

Great customer service

We train our customer service representatives to be helpful and friendly. They know how to answer your questions so you can make the right choices about your healthcare. Our representatives speak English, Spanish and Arabic, and we have translators for other languages.

Care from your local community

HAP Empowered Duals is based in Genesee County and connected to the communities we serve. We're here to help you, as well as work with your neighborhood providers.

Added convenience

With HAP's Telehealth coverage, you get 24/7 access to physicians using a computer, tablet or smartphone - for a $0 copay. Plus, if you need a ride to a medical appointment or the pharmacy, we'll pick you up and drop you back at home for FREE.

This information is not a complete description of benefits. Call (833)-923-1652 (TTY:711) for more information. HAP Empowered Duals (HMO SNP) is a Medicare health plan with a Medicare contract and a contract with Michigan Medicaid Program. Enrollment in the plan depends on contract renewal.

Copyright © 2019 HAP
2019 Health Alliance Plan of Michigan
Y0076_ALL 2020 HAP Website_M
CMS Accepted 9/29/2019

 Last Updated 9/26/2019

Health Alliance Plan (HAP) has HMO, HMO-POS, PPO plans with Medicare contracts. HAP Empowered Duals (HMO SNP) is a Medicare health plan with a Medicare contract and a contract with the Michigan Medicaid Program. Enrollment depends on contract renewals.

This information is not a complete description of benefits. For more information call Medicare Michigan customer service at (800) 868-9885 (TTY: 711) 8 a.m. to 8 p.m., seven days a week (Oct. 1 – March 31) / 8 a.m. to 8 p.m., Monday through Friday (April 1 - Sept. 30).

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Customer Service

  • HAP Empowered Duals 

    Call (800) 848-4844 (TTY: 711)

    8 a.m. to 8 p.m., Seven Days a Week (Oct. 1 – March 31),
    8 a.m. to 8 p.m., Monday through Friday (April 1 - Sept. 30)