HAP Appoints Annette Marcath as Chief Information Officer
Detroit - August 28, 2013 - Health Alliance Plan (HAP) announces the appointment of Annette Marcath as Vice President, Information Technology and Chief Information Officer.
Over the past year, Marcath led the successful installation of HAP's new state-of-the-art systems that will enhance HAP's ability to connect with its customers and adapt rapidly to future market opportunities. The goal of the new systems is to provide an even higher level of personalized service and support, more efficient business processes and new self-service tools that will enhance the overall customer experience.
In her new role, Marcath will lead the Information Technology department, consisting of IT Support Operations, Medical & Business Informatics, Technology & eBusiness Development, and the Testing Center of Excellence.
"Annette brings a wealth of industry experience, which plays a vital role as we continue our work to effectively integrate our strategic and operational objectives across the organization," said Christopher Pike, Chief Operating Officer. "Her in-depth knowledge of HAP's cross-functional business processes will serve her well in her new role as we continue positioning our company for the future."
Marcath began her health care career at SelectCare, where she managed the IT department business applications. She joined HAP in 2001 as a project manager, where she successfully led numerous critical corporate initiatives. In 2008, she was named director of Organizational Performance - a new department dedicated to business process improvement. She was promoted to associate vice president, Business Integration in 2011.
A lifelong Michigan resident, Marcath holds a bachelor's degree in finance from Walsh College of Accountancy and Business Administration and is a certified Project Management Professional. She is a member of PMI (Project Management Institute) and a recent graduate of the Leadership Macomb XIV program.
A firm believer in giving back to the community, Marcath is a co-leader for a Romeo Relay for Life team, and raises funds for the Macomb Charitable Foundation.