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Home > > NewsroomGlobal Emergency Travel Assistance is an added service for Health Alliance Plan Medicare Beneficiaries through Assist America

Global Emergency Travel Assistance is an added service for Health Alliance Plan Medicare Beneficiaries through Assist America

DETROIT – Nov. 8, 2012 – Age isn't an obstacle for many retirees who enjoy traveling within the United States or around the world. Health Alliance Plan (HAP) provides Medicare Advantage and Medicare Supplement plan members with value-added emergency travel assistance through Assist America if they become ill or injured, lose their luggage or need medically related interpreter services while traveling 100 miles or more away from home, or in another country, free of charge.

HAP partnered with Assist America of Princeton, N.J., the premier provider of global emergency services through employee benefit plans, to provide travel-related services such as personal assistance with emergency medical evacuation, lost luggage and lost document assistance, referrals to qualified doctors and hospitals, and more.

"Our Medicare Advantage and Medicare Supplement members are very impressed and satisfied with Assist America," said Karen Wintringham, HAP vice president, Medicare Programs. "They are automatically enrolled in the Assist America program at no additional cost. Assist America is a valuable enhancement to our Medicare programs because it offers worldwide protection beyond the coverage members already enjoy.

"HAP is the first Michigan-based health care plan to offer Assist America's global emergency services," she said. "We are committed to the health and well-being of our members, and to supporting the active lifestyles they lead. When you're traveling, it is reassuring to know that help is just a phone call away.

Assist America also has a Mobile App for Droid and iPhone users with a one-touch connection to the Operations Center. Members can place an emergency phone call by simply tapping a button on their mobile phone."

Visit and click on Assistance When You Travel for more information.

NOTE: Assist America does not replace members' HAP coverage. HAP members are covered for urgent and emergency care based on their HAP member contract.

For more information about HAP Medicare plans, call 800-971-7878.

Important information for Medicare beneficiaries:
The Medicare Annual Enrollment Period runs from October 15, 2012 through December 7, 2012. Coverage for individuals who enroll during this period begins January 1, 2013. Now is the time for Medicare beneficiaries who do not receive coverage through an employer to review their current medical and prescription drug coverage for 2013. Those who have health benefits from an employer group plan should ask the company or union for advice before signing up for any plan.

HAP Senior Plus (hmo), HAP Senior Plus (hmo-pos) and Alliance Medicare PPO are health plans with a Medicare contract.

About Health Alliance Plan (
Health Alliance Plan (HAP) is a Michigan-based, nonprofit health plan that serves more than 50,000 Medicare beneficiaries enrolled in HAP Senior Plus HMO, HAP Senior Plus HMO-POS, Alliance Medicare PPO, Medicare Supplement and Prescription Drug Plans. HAP partners with leading physicians and hospitals, employers and community organizations to improve the quality of health care and enhance the health and well-being of the lives we touch. HAP offers award-winning preventive services, disease management, wellness programs and customer service.

About Assist America, Inc.:
Founded in 1990, Assist America, Inc. is the world's largest provider of global emergency assistance services in partnership with insurance benefit plans. The company, headquartered in Princeton, New Jersey, serves more than 30 million members and over 300,000 enterprises through benefit programs from the country's most prominent insurance providers. For more information about Assist America, visit or follow us on Twitter @AssistAmerica.

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