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HAP Programs Honored as Best Practices among Michigan Health Plans

DETROIT – October 2, 2009 – Health Alliance Plan (HAP) was recognized this week for  increasing efficiency, lowering costs and improving health care for Michigan residents.

At the Michigan Association of Health Plans 2009 Pinnacle Awards for Best Practices reception in Lansing, HAP received the most awards of any Michigan health plan. HAP's winning programs provide in-home care and family support to members with complex illness; help members with depression follow their treatment plans; and bring free community water aerobics classes to thousands of mothers and seniors.

"The impressive outcomes of these three programs present tangible evidence of the contributions that HAP employees are making every day to enhance the health and well-being of the lives we touch," said William Alvin, HAP president and CEO.

"Michigan health plans are nationally recognized as leaders in quality and efficiency. Displaying these outstanding programs to all of our members ensures that Michigan residents get the best possible care at the lowest possible cost," said Rick Murdock, executive director of the Michigan Association of Health Plans.

HAP's In-Home Care Program
Caring for a seriously ill loved one can be a full-time job for family members. HAP's In-Home Care Program (HIHCP) eases the round-the-clock responsibilities for family caregivers by providing in-home care at no extra cost to HAP members facing serious, complex illnesses. In partnership with Henry Ford Community Care Services, @Home Support and St. John Home Care, HIHCP prevents and relieves suffering and improves members' quality of life through physician and nursing visits, spiritual care, nutritional counseling, social services and in-home health aides as patient and family needs change. The program reduces the need for hospitalization and emergency visits while helping patients gently transition into the next phase of their illness.

Improving Antidepressant Medication Compliance with Informed Decision-Making
Depression is one of the most difficult chronic conditions to treat. Patients diagnosed with depression are more likely to recover when they receive appropriate, timely follow-up care and take their antidepressant medication. HAP has increased adherence to depression treatment plans through extensive outreach to members and their health care providers, offering a 90-day refill option on antidepressant medications, and intervening quickly when members do not refill their medication. Members save money as a result of the discounted medication co-pay, and participants have reported an improvement in work attendance and productivity.

Senior Splash Bash & Moms in Motion Free Community Water Aerobics
After learning that certain populations within Detroit were not taking advantage of available aquatic recreational opportunities, HAP took action, launching a free water aerobics program at four Detroit recreation centers. Built around the proven health benefits of water aerobics, HAP's Senior Splash Bash & Moms in Motion program has expanded to 18 sites in Wayne, Oakland, Macomb and Genesee counties and has an average annual attendance of 2,640 adults. The program provides new resources to struggling recreation programs while creating opportunities in other communities. In February 2009, Clinton Township reported a 400 percent increase in attendance by seniors during its HAP-sponsored sessions.

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