Continuity of Care
To ensure the transition to your new health plan is a smooth one, HAP offers continuity of care benefits to new members. Continuity of care allows you to continue to receive medical care from your current health care provider if he or she is currently involved in an active, covered treatment plan that if interrupted, could seriously affect your health.
Once you become a member, contact our Client Services department to begin the process. HAP will transfer you to an affiliated provider when possible, without disturbing the care being provided through your current treatment plan.