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General Contact Information

Via Phone:

Member Inquiries:
Monday through Friday, from 8 a.m. to 8 p.m.
Extended hours from Oct. 1 through March 31, Saturday 8 a.m. to noon
Detroit area: (313) 872-8100
Toll free: (800) 422-4641

Provider Inquiries:
(800) 801-1766 (available 24/7)

Compliance Hotline
(877) 746-2501

Via Telecommunications Device for the Deaf (TDD):
711

Via Mail:
Health Alliance Plan
2850 W. Grand Blvd.
Detroit, MI 48202

In Person

Detroit Lobby Customer Service
Monday through Friday, from 8:30 a.m. to 4:30 p.m.
2850 W. Grand Blvd.
Detroit, MI 48202
(W. Grand Blvd. and Lodge)

Southfield Lobby Customer Service
Monday through Friday, from 8:30 a.m. to 4:30 p.m.
21700 Northwestern Hwy
Southfield, MI 48075
(Northwestern Hwy. and J.L Hudson Drive between 8 and 9 Mile Roads)

Health Plus
Please visit the HealthPlus website for contact information

 

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