|
AREA OF INQUIRY |
CONTACT NUMBER |
| Admissions |
(313) 664-8833 |
| Benefit Inquiries - HAP/AHL/Health Choice |
(313) 664-8995 |
| Claims Investigation/Assessment |
(248) 443-4400 |
| In-State Claims Inquiry |
(888) 269-7003 |
| Out-of-State Claims Inquiry |
(888) 269-7004 |
|
Coordination of Benefits (COB) |
(313) 664-8995 |
| Coordinated Behavioral Health Management (CBHM) |
(313) 664-8300
(800) 444-5755 |
| Credentialing Services |
(313) 664-8806 |
| DME Authorization |
(313) 664-8950
(800) 926-3436 |
| EDI Coordinator |
(248) 443-8516 |
| Home Health Care Authorization |
(888) 427-9473 |
| Member Services: HMO |
(313) 872-8100
(800) 422-4641 |
| Member Services: HAP Preferred/Alliance Health & Life |
(313) 664-7500
(800) 957-4325 |
| Member Services: Senior Plus |
(313) 664-7015
(800) 801-1770 |
| Member Services: PCP Select |
(888) 742-2727 |
Member Verification
Provider Automated Services (PAS)
Verification Representatives |
(800) 801-1766
(888) 310-2533 |
Pharmacy Help Desk (MEDIMPACT)
Pharmacy Services (HAP) |
(800) 788-2949 |
| Provider Development |
(313) 664-8465 |
Pre-cert/Referrals
Outside the Detroit Area |
(313) 664-8950
(800) 926-3436 |
| Provider Relations |
(313) 664-8075
(800) 688-0040 |
| SCM Referrals Electronically (IRA) |
(313) 664-8173 |
| Skilled Nursing Facility Authorization |
(313) 664-8449 |
