HAP Client Services
2850 West Grand Boulevard
Detroit, MI 48202
HAP Senior Plus
Phone: (313) 664-7015
1-800-801-1770 TOLL-FREE
TDD: (313) 664-8000 |
Alliance Medicare PPO
Phone: (313) 664-9050
1-888-658-2536 TOLL-FREE
TDD: (313) 664-8000 |
Alliance Medicare Rx
Phone: (313) 664-9064
1-800-765-3436 TOLL-FREE
TDD: (313) 664-8000 |
Alliance Medicare Supplement
Phone: (313) 664-9065
1-800-873-7526 TOLL-FREE
TDD: (313) 664-8000 |
Client Service Specialists are available Monday through Friday,
8 a.m. to 8 p.m and Saturday, 8 a.m. to Noon.*
*During the enrollment period of November 15 through March 1, Client Services Specialists are available seven days a week, including holidays, from 8 a.m. to 8 p.m.
You may contact us if you need additional information, including:
- How we control the use of services and costs;
- The number of appeals and grievances filed by our members;
- A summary description of how we pay our doctors; or
- A description of our financial condition, including a summary of our most recent audit statement.
