Member Welcome/Customer Loyalty Program – New members are assigned a personal advocate for the first 2 years –one who is dedicated to ensuring that you are properly informed and introduced to your plan benefits and coverage, programs and services. It's like having a friend walk with you through the first couple of years with us!
HAP Advantage member discounts - Get member discounts and preferred rates on services, including Weight Watchers®, LASIK and health club memberships that participate in GlobalFit's national network and more.
HAP's HealthTrack Disease Management Programs - Provides members that are living with chronic conditions information on living well. HAP's HealthTrack helps you manage conditions such as diabetes, congestive heart failure, asthma, depression, and so much more!
HAP's In-Home Care Program - A program for our members who have chronic illnesses and difficulty managing them alone. The program differs from traditional home care in that it provides additional treatment options not available in routine home care visits.
iStrive for better health - Get healthy-and get rewards for doing so! Take an online health risk assessment and learn about healthy lifestyle programs. A plan will be created just for you with personalized strategies designed by healthcare professionals.
HAP WiseWoman Program – A program for women in mid-life. You'll receive a quarterly magazine full of ideas on how to balance life's demands while remaining mentally and physically healthy. HAP Wise Women are also eligible to attend special educational events.
Prime Time Living - HAP's Medicare Advantage members receive quarterly magazines; attend an education series; an interactive presentation on healthy living; and group presentations that explain HAP Medicare Advantage products. You can also participate in HAP's Walk for Better Health.
Smoking Cessation - When you make the choice to quit smoking, we're here to help! Our HMO plan offers a smoking cessation benefit.
Weight Management Program - a comprehensive weight management program that focuses not just on diet and exercise-but on taking committed steps to managing your health!
Online Tools & Services
Manage Your Plan with Online Services- A comprehensive set of online self-service tools that address every aspect of your relationship with the health plan. Register online to review claims, update information, and more.
iStrive - Get healthy-and get rewards for doing so! Take an online health risk assessment and learn about healthy lifestyle programs. A plan will be created just for you with personalized strategies designed by healthcare professionals.
Newsletters
hapwise - Look inside of hapwise for valuable benefit updates, program announcements, provider information and even, family, nutrition and parenting articles for you to keep for months to come!
HAP WiseWoman– A quarterly magazine designed to give you ideas on how to balance life's demands while remaining mentally and physically healthy
Prime Time Living - A quarterly publication mailed to all Medicare members. Each issue focuses on health, lifestyle, recipes, member profiles and a calendar of events.