We know that making a decision about medical coverage for you and your family is important. We're certain our value will differentiate us from other health plans and that you'll feel good about choosing us as your trusted partner in health care.
Guided by a simple credo of affordable access to quality health care and preventive medicine. We encourage preventive services such as immunizations, prenatal and routine pediatric care, mammography and nutrition counseling.
Our members come first! We welcome your compliments and complaints and based on this feedback we make improvements. Our Client Services department is available by phone, e-mail, U.S. mail and in person. We value our members. And we aren't afraid to hear your feedback.
Commitment to customer service is one of the reasons that we have earned the National Committee for Quality Assurance (NCQA) Excellent Accreditation status for years and a perfect score in 2004. This award is based on our commitment to customer service and our commitment to clinical excellence and quality improvement.
