About Our Program HAP's HealthTrack is a comprehensive disease management program that supports your relationship with your physician by helping you stick to your prescribed treatment plans.

Innovative Interventions

Our award-winning program offers comprehensive services that are distinct from any other health plan.

Our interventions include:

• An Innovative Software-Based Registry that identifies HAP members in need of assistance.
• A Personal Nurse who works one on one with you.
• Pharmacists who monitor if you are taking more medications than needed, not taking the appropriate medications or if there needs to be dosage adjustments.
• Behavioral health specialists to help you identify emotional triggers and behavioral conditions that impact your ability to follow your physician's treatment plan.
• In-Home Telemedicine Monitoring Program that helps you and your nurse monitor your condition.
• A 6-week education program to teach you how to effectively manage your conditions. Sessions are held in convenient locations near your PCP's office throughout the year.
• A Report sent to your personal care physician, listing any gaps in care
• The Health Chronicle newsletter, offering health tips, seasonal reminders and health-conscious recipes.

HAP's HealthTrack program is available to all HAP members ages 18 and older who are diagnosed with one of the conditions of focus. A program is also available for children with asthma ages 5-17.

For more information, contact the Clinical Care Management Department at (800) 288-2902, 8:30 a.m. to 4:30 p.m., Monday through Friday or email us at HAPsHealthTrack@hap.org.