Use our information resources to find what you need.

• Find a physician
  Choose your personal care physician or specialist.
• View our list of approved prescription drugs
  Review our formulary to be sure your prescription drugs are covered.
• Download our list of pharmacies (requires Adobe Reader)
  Find the pharmacy that’s most convenient for you.
• Request a formulary exception
  Request an exception if a drug your doctor prescribes is not covered.

If you are unable to locate the information you need, give us a call.

If you’ve been a HAP Senior Plus member for more than two years, call any of our experienced Customer Service Representatives.

HAP Senior Plus
Toll-free (800) 801-1770 or TDD (800) 956-4325

New members
Call your Personal Service Coordinator — who can explain plan details, answer questions, and assist in finding any resources you may need.

Our normal office hours are Monday through Friday, 8 a.m. to 8 p.m., and Saturday, 8 a.m. to noon. We will have extended hours from November 15 through March 1, when Client Services Specialists will be available seven days a week, including holidays, 8 a.m. to 8 p.m.

Prospective members
Call toll-free (800) 944-8372 or
TDD (800) 956-4325
Monday through Friday, 8:30 a.m. to 5:00 p.m.

You can also write to us at:
HAP Client Services
Attn: Medicare
2850 West Grand Boulevard
Detroit, Michigan 48202