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GETTING STARTED  

You've made your choice and are ready to make it official. You'll find that enrolling is easy. Please start with "When to Enroll" to be sure you are eligible. 
When to Enroll
How to Enroll

WHEN TO ENROLL  

NEW TO MEDICARE - INITIAL ENROLLMENT PERIOD

If you are newly eligible for Medicare, you can sign up for a plan during your Initial Enrollment Period. Examples include:

• Turning 65. You can apply up to three months before your birthday month, during your birthday month, or within the three months following your birthday month.
• A disability that qualifies you for Medicare.

ANNUAL OPEN ENROLLMENT PERIOD - OCTOBER THROUGH DECEMBER

Every year from October to December, people with Medicare can explore new plan choices. During this period, you can enroll in:

• Alliance Medicare Rx (pdp)
• Alliance Medicare PPO
• HAP Senior Plus (hmo)-Henry Ford
• HAP Senior Plus (hmo-pos)-Expanded Network

Please wait until October to send us your application form, unless you experience an event that qualifies you for the Special Enrollment Period.

SPECIAL ENROLLMENT PERIOD

This period has rules about when you can make changes and the type of changes you can make. Examples of events that qualify for the Special Enrollment Period include:

• Loss of union-paid or employer-paid coverage.
• Moving out of your current plan's service area.

Learn more about Medicare Enrollment Periods and your rights and responsibilities. Or contact us.

APPLYING FOR ALLIANCE MEDICARE SUPPLEMENT
You can purchase Alliance Medicare Supplement at any time. The best time to purchase your policy is when you become eligible for Medicare and enroll in Medicare Part B.

 
HOW TO ENROLL  
 

Choose one of the following five options to enroll in:

• Alliance Medicare Rx (pdp)
• Alliance Medicare PPO
• HAP Senior Plus (hmo)-Henry Ford
• HAP Senior Plus (hmo-pos)-Expanded Network

You are now leaving HAP's Medicare-approved website

Choose one of the following four options to apply for:

  • Alliance Medicare Supplement

Prospective members: Call a licensed HAP Medicare Sales Representative toll-free:
(800) 868-3153 or TTY/TDD (800) 649-3777

Current members: Call Client Services toll-free:
HAP Senior Plus
(800) 801-1770

Alliance Medicare PPO
(888) 658-2536

Alliance Medicare Rx
(800) 765-3436

Alliance Medicare Supplement
(800) 873-7526

TTY/TDD
(800) 649-3777

Office hours:
Monday through Friday, 8 a.m. to 8 p.m.
Saturday, 8 a.m. to noon.
At all other times, you may access our Interactive Voice Recording system at the same number and leave your name and phone number. A HAP Medicare Customer Service Representative will return your phone call the next business day.

Extended hours from October 1 through February 14:
7 days a week, 8 a.m. to 8 p.m.

 
 
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