You may soon receive a Medicare Satisfaction Survey in the mail; thank you for taking the time to complete it. Learn more.
If you’re a HAP member with individual coverage, information related to your HAP Senior Plus, Alliance Medicare PPO or Alliance Medicare Rx plan is here. Use the links at the left to find what you're looking for.
You can update your contact information, review claims, replace a lost ID card and more, when you login to your member account. Go to Manage My Plan Online to learn more.
For more information about your plan’s benefits and formulary, you have several resources. The Summary of Benefits provides an overview of plan features, while the Evidence of Coverage provides all the rules and details. If your plan includes prescription drugs, What Drugs Are Covered enables you to search for information about your plan's formulary. If you are a member of HAP Senior Plus or Alliance Medicare PPO, your Fitness Benefit explains how you can receive this special benefit that is designed to help you improve your overall health.
When you're looking for a provider or pharmacy directory, a reimbursement form, or another booklet or form related to your plan, you can find it in Forms. And if you ever have a problem or complaint about your plan, you can find information about what you should do at Determinations, Appeals and Grievances.
For information about the special services, programs and discounts available to you as a HAP member, go to Services and Extras, Extra Assistance When You Travel or to HAP Advantage.
To learn about the role medical technology plays in your plan's coverage, read Technology and Your Health.
If you have Alliance Medicare Supplement, use the link below to get information about your policy.
Alliance Medicare SupplementYou are now leaving HAP's Medicare-approved website
If you don't see what you need, or if you have any questions or concerns, contact us. We're here to lend a hand in any way we can.
The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the plan. Limitations, copayments, and restrictions may apply. Benefits, formulary, pharmacy network, premium and/or co-payments/co-insurance may change on January 1 of each year.