Henry Ford Health System Announces Retirement of HAP President and CEO William R. Alvin
DETROIT – March 22, 2013 – Nancy Schlichting, Chief Executive Officer, Henry Ford Health System (HFHS), announces the retirement of William R. Alvin, (age 68) President and CEO of Health Alliance Plan (HAP) and Executive Vice President of HFHS upon the fulfillment of his five-year commitment to lead HAP during the most transformative years in the company's history and the period of greatest change in the health insurance industry.
Schlichting and the HAP Board of Directors appointed Alvin as President and CEO of HAP in February 2009. He will officially retire from HAP and HFHS in February 2014.
"Throughout Bill's career, he has built strong leadership teams and taken a very methodical, disciplined approach to strategic planning," said Schlichting. "He instilled in HAP's corporate culture a vision focused on customer satisfaction, health care value and growth that has propelled HAP through a period of unprecedented change and growth, positioning the company to thrive in the future during the era of health reform."
HFHS and HAP will conduct a national search for Alvin's successor. "By sharing his retirement plans with us early, Bill has given us ample time to form a search committee and conduct a thorough national recruitment process to select his successor and ensure a smooth leadership transition," said Schlichting.
HAP became the second largest health insurer in Michigan under Bill Alvin's leadership, despite the challenging, competitive economic climate and sweeping changes brought about by federal health care reform. The company is well-positioned for the health care reform marketplace.
During the past four years, HAP transformed from a company primarily serving the insured commercial and Medicare markets into a full-service broad-product portfolio health insurance company that offers six distinct product lines: Group Insured Commercial, Individual, Medicare, Medicaid, Self-Funded and Network Lease.
"After leaving HAP in 1991 to become President of Henry Ford Wyandotte Hospital, I always kept in the back of my mind what a privilege it would be to someday return to a company that has done so much good for so many people in our community. Becoming the President and CEO in early 2009 fulfilled this aspiration. It has been my pleasure to lead HAP through a period of unprecedented growth, health care reform preparation and the potential HFHS-Beaumont merger. I've been so privileged to work with extraordinary HAP and HFHS board members, a first-rate leadership team, and the most talented, committed, caring, customer-focused employees in the industry."
Major HAP Milestones during Alvin's Presidency:
- HAP is now the second largest health insurer in Michigan, with 668,000 members—the highest membership in the company's history. Dramatic membership growth resulted from acquisitions and organic growth, product diversification, the expansion of HAP's individual product line, Personal Alliance, and broader sales distribution networks. HAP grew by 202,000 members (43 percent) from January 2010 to January 2013.
- Entry into the Medicaid and self-funded markets through acquisition of Midwest Health Plan and majority ownership of ASR Health Benefits.
- Excellent customer satisfaction as illustrated by HAP's ranking as the "highest in member satisfaction among commercial health plans in the Michigan region six years in a row," according to J.D. Power and Associates*, as well as ranking #1 in Michigan in the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey.
Disclaimer: Health Alliance Plan of Michigan received the highest numerical score among commercial health plans in the Michigan region in the proprietary J.D. Power and Associates 2008-2013 U.S. Member Health Plan StudySM. 2013 study based on 33.533 total member responses, measuring four plans in the Michigan Region (excludes Medicare and Medicaid). Proprietary study results are based on experiences and perceptions of members surveyed December 2012-January 2013. Your experiences may vary. Visit jdpower.com.
Biography of William R. Alvin
William Alvin has more than 35 years of health care leadership experience, including more than 20 years as the CEO of Michigan health plans and hospitals.
During his tenure with Trinity Health as the President and CEO of Care Choices Health Plan (from 2001 to 2007), the insurer was ranked as the #1 health plan in Michigan and the 12th best in the nation by U.S. News & World Report.
Alvin's ties to HAP and HFHS were forged in 1983 when he became the Administrative Director of the 120-physician, multispecialty Metro Medical Group, a HAP subsidiary that merged into Henry Ford Medical Group. In addition, Alvin was HAP Administrator for Health and Medical Affairs (from 1988 to 1991) before becoming the President of Henry Ford Wyandotte Hospital (from 1991 to 2001) where he led a team that transformed the hospital's physical facilities and performance to achieve significant growth, profitability and clinical quality outcomes.
Alvin holds a master's degree in Public Administration with a concentration in Health Care Administration from George Washington University, Washington, D.C. and a bachelor's degree from Thiel College in Greenville, Pennsylvania.
His extensive experience serving on local, state and national health care boards of directors and advisory boards includes: America's Health Insurance Plans, Michigan Association of Health Plans, Health Plan Alliance, New Detroit, Cabrini Clinic, Friends of Kenyan Orphans and the University of Michigan Dearborn School of Business. Bill is a member of the Detroit Economic Club and the Detroit Athletic Club.